Author: Matthew Ravlich
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Adobe Experience Platform Post Three: Adobe Journey Optimizer
Introduction Adobe Journey Optimizer is a tool that helps companies and brands deliver contextual and personalized experiences to their customers. Journey Optimizer listens to granular customer behavior and responds to it immediately, delivering on the promise of one-to-one experiences. It starts with the awareness phase, where the customer learns about the brand and starts engaging.…
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AEP Pt.2: Customer Journey Analytics
Introduction This is the second post in my blog series on Adobe Experience Platform (AEP). In my first post, I discussed how AEP is a comprehensive set of APIs and services that allow you to collect customer data, build customer profiles, and create unique customer experiences. Customer Journey Analytics is an integral part of AEP…
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Adobe Experience Platform Post One: Overview
Introduction Adobe Experience Platform (AEP) is a comprehensive system for managing customer experiences. It centralizes data and content from any source—including CRM, behavioral, transactional, financial, operational, and third-party data—and uses machine learning to make this data more actionable and insightful. AEP is built on RESTful APIs, making it easy to integrate with other enterprise solutions.…
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The Cookiepocalypse Has a New Date
Introduction Google has announced a new plan to phase out third-party cookies in Chrome by the second half of 2024. This change will help to improve user privacy and security on the web. Websites use cookies to store information about users, but third-party cookies can be used to track users’ browsing habits across different websites.…
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The Benefits of Integrating Adobe Target and RTCDP
Introduction Adobe Target and Adobe’s Real-time Customer Data Platform (RTCDP) can be integrated to provide a more personalized customer experience. By integrating these two platforms, businesses can collect data in real-time, create and test targeted experiences, and measure the results to improve their customer’s experience. The benefits of this integration are clear: businesses can collect…
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Adobe Target Profile Scripts Explained
Adobe Target Profile Scripts. These scripts allow you to profile how different customer segments interact with your website to improve the customer experience. Adobe Target Profile Scripts can be used to segment customers by their location, device type, or purchase history.
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Adobe Experience Cloud: Reduce page load time with this simple trick
Adobe Experience Cloud can be a fantastic tool for improving customer experience, but if your page load time is slow, it can be less than adequate. Here’s a simple trick that can help reduce page load time and improve the performance of your Adobe Experience Cloud implementation. We all know that web page load time…