Privacy Policy

Who are we? We are Alberta Consulting Group Ltd. (ACG). Our website is https://www.albertacg.com and we are happy to help. If you have any questions along your journey, please contact us: info@albertacg.com

What personal data we collect and why

In this section we note what personal data ACG collect from users and site visitors. Data collected may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies. This data is collected through the use of blog post comments, contact forms, and our website cookies such as Google analytics for example.

We only collect data if active consent by the user has been given. We will never collect data if the user wishes not to have their data collected and tracked.

Our website is currently built with WordPress. By default WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. However some of your plugins may collect personal data.

Comments

When you make a comment on our blog, we capture the user name information as well as anything that is submitted through the text field.

Media

Information may be disclosed by users who can upload media files. All uploaded files are usually publicly accessible.

Contact forms

We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Landing page marketing and Sign up forms

We create marketing landing pages and sign-up forms. These form types collect information for marketing purposes, but only with the full consent of the person entering the information into these forms. You can unsubscribe from these communications whenever you like.

Cookies

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

Analytics

We collect some anonymous analytics data and user behavioural data. This data is captured through Google Analytics tools which is deployed via Google Tag Manager and HubSpot CRM.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Who we share your data with

At the time of the creation of this policy, ACG shares no site data with third party providers.

How long we retain your data

ACG keeps contact form entries for 2 years, analytics records for a 2 years, and customer purchase records for ten years.

What rights you have over your data

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Where is your data sent

Currently, ACG uses Google Analytics to store behavioural website analytics data. HubSpot is used to collect contact form data. WordPress is used to collect comments and media uploaded to the website.

Contact information

Please contact us at: info@albertacg.com